Privacy Policy
Introduction
Total Vein & Vascular ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at totalveinvascular.com or contact our clinic located at 3939 W Green Oaks Blvd, Suite 100, Arlington, TX 76016.
Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including:
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Full name, date of birth, and contact information (phone number, email address, mailing address)
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Insurance information and billing details
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Medical history, symptoms, and health information submitted through our contact or appointment request forms
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Messages or inquiries submitted through our website contact form
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information including:
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IP address and browser type
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Pages visited and time spent on our site
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Referring website or search engine
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Device type and operating system
This information is collected through standard web analytics tools (such as Google Analytics) and is used to improve our website experience.
How We Use Your Information
We use the information we collect for the following purposes:
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To schedule and confirm appointments
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To provide medical care and follow-up communications
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To process insurance claims and billing
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To respond to your inquiries and questions
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To send appointment reminders and health-related communications
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To improve our website, services, and patient experience
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To comply with applicable laws and regulations including HIPAA
HIPAA and Medical Information
Total Vein & Vascular is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you provide to us is handled in strict accordance with HIPAA regulations. We maintain a separate Notice of Privacy Practices which governs the use and disclosure of your protected health information in the context of your medical care. You may request a copy of our Notice of Privacy Practices by contacting our office directly at (469) 844-8070.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
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Healthcare providers — with other treating physicians or specialists involved in your care, with your consent
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Insurance companies — for the purpose of billing and claims processing
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Service providers — with trusted third-party vendors who assist in operating our website or practice, under strict confidentiality agreements
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Legal requirements — when required by law, court order, or government regulation
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Emergency situations — to protect the health or safety of you or others
Cookies and Tracking Technologies
Our website may use cookies — small data files stored on your browser — to enhance your experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data about your browsing behavior. You can opt out of Google Analytics tracking by visiting Google's opt-out page.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL), secure server storage, and restricted access to personal information by authorized staff only.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Third-Party Links
Our website may contain links to third-party websites such as insurance portals, health resources, or social media platforms. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
Your Rights
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Total Vein & Vascular 3939 W Green Oaks Blvd, Suite 100 Arlington, TX 76016 📞 (469) 844-8070 🌐 totalveinvascular.com